New products in pristine condition will be considered for return. Returns must be unopened in original manufacturer`s sealed packaging. Products that have stickers, price tags, labels or writing on the product, cannot be accepted for return. In any case we must receive the request within 15 days of invoice. You will be charged a 20% restocking charge. Contact us at returns@professionalsuppliesforless.com for a return authorization number. We will also give you a return address for the product.

Some manufactures will not accept opened items for credit. Some will. You must contact us within 15 days of invoice at returns@professionalsuppliesforless.com. We will issue a return authorization number if the following is done. The item must be undamaged and contain all materials such as manuals, warranty cards and any other documentation included with the original shipment. The item must not have any stickers, price tags, labels or writing on the original box. You will be charged a 30% restocking charge and must pay the return shipping cost. The package must also be insured.

Defective returns will not happen often. However if you receive a defective product it can be returned for replacement. You must contact us within 15 days at defectivereturns@professionalsuppliesforless.com. We will issue you a return authorization number. Some manufacturers will allow credit, replacement or repair at there discretion. We have no control over the manufacture, however Professional Supplies For Less will do everything in our power to get you a replacement with a quick turn around. You will have to pay the freight charge to the manufacture but the replacement product will be shipped to you prepaid. We deal with premium manufactures therefore we feel defective returns will be 1 in a million.