Other than APO and FPO addresses we ship only to the US. APO and FPO are shipped uninsured and can not be returned upon any reason. APO and FPO customers take full responsibility for their order.

Shipments normally take three to six business days. I f you have not received your shipment within 10 business days please contact us at support@professionalsuppliesforless.com. We will help you track your order.

Orders by 3:00PM Central time are transmitted to warehouse for possible same day shipping. Normally we ship all orders within 1 to 2 business days.

What if my shipment was damaged during shipping. Please note all damages on the freight bill. Refuse the shipment. Notify us at defectivereturns@professionalsuppliesforless.com. If the manufacture agrees that the package was damaged then they will work with the shipper to give you credit. If you did not buy additional insurance then you will only receive the standard amount of money that the shippers insurance amount is. UPS`S standard insurance is $100.00 so if you did not buy additional insurance on a $200.00 item you will only receive $100.00 credit.

If you refuse a good shipment a 25% restocking charge shall be imposed. Original shipping charges are to be paid by the customer. Additional freight charges may apply.

We use the UPS Residential shipping rates to determine estimated shipping cost. We do not charge a handling fee. You can check shipping rates at http://www.ups.com/media/en/2007_retail_rsg.pdf. Along with the rates in zone 8 we also have to cover the fuel surcharge UPS adds on (at time of this entry, 4.5% of total invoice), the residential surcharge ($1.85 as of this entry) and the delivery area surcharge ($2.85 as of this entry). If you check the UPS link above you can see we are directly in line with UPS.